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KEEP THE GOOD WORK WORKING

Website maintenance · Vancouver & British Columbia

Your business keeps moving. Your website should keep up.

A useful website needs attention after launch. We scope ongoing content changes, form checks, performance reviews and technical upkeep around the platform and the way your team works.

Clear responsibility for updates
Regular checks of important journeys
A defined support and change process
Documented access and recovery arrangements

Keep information current

Opening hours, team members, service details and product information change. A maintenance scope defines how requests are submitted, reviewed and published. It should also identify who approves regulated or sensitive copy. This reduces the risk that a technically healthy website still gives customers outdated information.

Check the whole enquiry path

A form can appear to work while its notifications are failing. Routine checks should follow the request through validation, storage and delivery. We review clear success messages, error handling and team ownership. Where a third-party system is involved, its availability and account status are part of the check.

Fit the platform you actually use

Maintenance for a WordPress installation differs from a static Flor website or a hosted ecommerce platform. The plan should specify the applicable updates, dependencies, backups and restore process. We explain which responsibilities belong to the hosting provider, the site operator and your internal team.

Make support expectations explicit

Agree the request channel, included work, response expectations and approval process before choosing a maintenance arrangement. New pages, campaigns or substantial features may require a separate scope. A simple record of changes makes the website easier to manage and future decisions easier to assess.

BEFORE WE BEGIN

A few good questions.

Clear answers help you make a better decision.

Do you maintain websites built by another company?

We can review an existing site before agreeing support. Access, licensing, platform condition and undocumented custom code may affect what can be maintained safely.

Does maintenance include unlimited changes?

The included work and service limits are stated in the proposal. Larger design or feature changes are scoped separately so both teams know what is expected.

Can you check that leads are reaching us?

Yes. An agreed test can follow an enquiry from the public form to the destination system and notification. A success message alone is not enough evidence.

YOUR NEXT CHAPTER STARTS HERE

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